Supply Chain Analyst

Job Description

The Supply Chain Strategy Analyst will be responsible for data analysis within the Logistics team: compiling, monitoring and drawing impactful conclusions from Logistics performance data, as measured through on-time performance, customer-reported errors, and exceptions measurements. The analyst will be tasked with leveraging this data and managing database tools to help inform high-level strategy. Additional tasks will include developing, improving, and maintaining integral tools; generating weekly reports to HelloFresh leadership; providing regular and ad-hoc in-depth analysis on network and carrier performance, as well as supply chain disruptions and leveraging this analysis to provide the team with insight and recommendations on continued network quality improvements.

You will…

• Be responsible for weekly analysis and reporting on customer-reported errors and On-time Performance 
• Develop internal Quality team measures and KPIs (Delay comms reporting, Remakes and refunds)
• Devise, improve upon, and maintain tools and dashboards to support Logistics processes
• Own necessary database improvements that support decision making and improvements across key metrics
• Assist in pushing data normalization initiatives and Quality metrics across broader Logistics stakeholders 
• Help develop, support and integrate new data streams and projects to create full supply chain visibility (i.e. Middle Mile metrics, box to trailer metrics)
• Execute against ad-hoc reporting requests from leadership team
• Thrive in fast-paced environment with varying ad-hoc projects 

You are...

• Data-driven – you can organize, explore, and synthesize unstructured data into actionable insights to better inform operational decision-making.
• Intellectually curious – you have an insatiable desire to understand how things work, why they work the way they do, and to consistently challenge the status quo.
• Detail-oriented – you possess strong organizational skills and consistently demonstrate a methodical approach to all your work.
• Agile – you thrive in fast-paced and dynamic environments and are comfortable working autonomously.
• A critical thinker – you use logic to identify opportunities, evaluate alternatives, and synthesize and present critical information to solve complex problems.
• An excellent communicator – able to communicate at all levels with clarity, poise, maturity and precision both written and verbal.
• Collaborative - you enjoy working cross functionally with various teams to gather key inputs, and able to work well with diverse opinions.
• Dedicated to providing the best possible experience for the HelloFresh customer.

You have...

• Minimum 1 year experience delivering analytical solutions to complex problems
• Bachelor’s degree in Business Administration, Economics, Data Science, Computer Science, Information Systems, Accounting, or other relevant area of study required
• Ability to work with multiple database systems and provide intelligence-driven conclusions 
• Expert in Excel/VBA & SQL, while other statistical analysis software, including Alteryx, is a plus
• Experience visualizing data in Tableau
• Knowledge of Python a significant plus
• Excellent problem solving, critical thinking, and project management skills
• Ability to tackle large datasets and transform them to meaningful visuals

You’ll get…

• Competitive Salary & 401k company match that vests immediately upon participation 
• Generous parental leave of 16 weeks & PTO policy 
• $0 monthly premium and other flexible health plans 
• 75% discount on your subscription to HelloFresh (as well as other product initiatives)   
• Snacks, cold brew on tap & monthly catered lunches 
• Company sponsored outings & Employee Resource Groups 
• Collaborative, dynamic work environment within a fast-paced, mission-driven company