Culinary Operations Associate

About HelloFresh

Here at HelloFresh, we’re passionate about bringing dinner inspiration to everyday Australians. With 9 years of service under our belt, we are the market leader in the growing world of meal kit delivery services, operating in 15 different countries. 

As we continue to deliver fresh, seasonal ingredients and delicious, wholesome recipes to our customers, we see our inspired community of empowered home-cooks continue to grow, and you could be a part of it! 

Are you energetic and motivated with a team focus? Do you thrive in a dynamic, high-growth environment? If you're looking for a role that lets you make an impact every single day, we'd love to hear from you.

Job description

We are looking for a detail-oriented foodie to manage and coordinate Culinary Innovation & Operational processes across our ANZ business. Our ideal applicant is agile, process-driven and detail-oriented with experience in management in a food-related business.

You will... 

• Assist the Operations Lead in maintaining the accuracy of the recipe database
• Manage workflow and performance of Operations Coordinator
• Manage and advise on required changes to weekly menus in line with customer feedback and ingredient availability
• Work closely with the Procurement, Menu Planning & Culinary teams to identify suitable ingredient substitutions for recipes where replacements are required 
• Communicate updated instructions for ingredient substitutions to our Customer Care team
• Continuously question and improve on Culinary operational processes
• Establish new, optimised processes through observing ways of working
• Undertake special projects to improve product performance and Culinary team workflow
• Track and report on ongoing menu related Culinary projects

You are…

• Highly organised with a supreme attention to detail; you’ll triple confirm and cross check until you know beyond a shadow of a doubt that it’s correct!
• Process-driven with an eager attitude towards improving operational efficiency
• A self-starter and truly proactive problem solver, who works relentlessly to execute all steps needed until the problem is solved 
• Able to maintain consistent deadlines which ensuring complete accuracy across all projects and tasks 
• Passionate about food and cooking
• Motivated by being part of an extremely fast-paced business

You have ...

• 3+ years experience in a FMCG business
• Management experience
• Excellent communication & time management skills
• An intermediate knowledge of Excel
• A good knowledge of cooking techniques and the behaviour of ingredients
• Experience using HelloFresh is a plus!

What you’ll get in return…

• The chance to have a significant impact on one of the fastest-growing global technology companies in an exciting growth phase
• 70% discount off HelloFresh boxes
• Flat hierarchies, constant learning with room for personal growth
• Free access to Headspace
• HelloFresh Academies - monthly internal learning & development 
• A diverse and vibrant international environment, with offices in 15 countries

Start Date: Immediately

Duration: Full time role. You must have the right to work full-time in Australia

Location: Chippendale Head Office

We are committed to building and nurturing an inclusive community for our employees. We do not discriminate on the basis of race, national origin, gender identity, sexual orientation, disability, age or other legally protected status.

To put it simply, everyone is welcome at our table.