Operations Manager (Day Shift)

Come see what's cookin' at HelloFresh!

At HelloFresh, we want to revolutionize the way we eat by making it more convenient and exciting to cook meals from scratch. We have offices all over the world and we deliver delicious meals to millions of people.

We are the industry leader in meal-kit subscription services and we're growing all the time. We have distinct meal-kit services that cater to everyone with the most menu variety in the market, which allows us to reach an incredibly wide population of people.

The HelloFresh team is diverse, high-performing, and international, and our work environment is an inspiring space where you can thrive as a result.

As the Operations Manager, you will take a hands-on approach and deliver strategic operational leadership across all aspects of production and fulfillment. We're searching for a visionary leader who is excited to build something extraordinary and share it with the world!

You will...

• You will report to the Sr. Operations Manager and will provide leadership from the front lines and immerse yourself to improve productivity, promote growth, encourage creative ideas, and inspire change
• Map out, guide and improve the daily operations in a growing environment, motivating and directing the team to ensure accurate delivery of customer orders
• Manage dynamic teams to better assess the daily operations of Production and Fulfillment teams
• Ensure adherence to OSHA, GMP, SQF, food safety, and facility compliance while meeting operational goals and improve production
• Coordinate product flow to improve the efficient process of receiving and distributing materials to departments
• Ensure continuous improvement to safety, quality, cost, and delivery while growing and expanding capabilities within the warehouse
• Promote a customer-first environment focused on and committed to delivering the highest quality product to our customers
• Analyze shift performance to identify operational opportunities, trends, and potential cost-saving improvements
• Partner with Production Planning team to implement devised production plans and adjust sequencing based on business

You are...

• Team-player: you have experience leading teams and encouraging partnerships at all levels and departments of an organization
• Results: you recognize and resolve situations that are ambiguous or challenging, focus efforts on meeting goals, and pave the way for efficiency.
• Bold: you will not afraid to take calculated risks to change the status quo; you will listen to your team and value their ideas
• Strategic: you will use logic to identify alternatives, evaluate, and present approaches to problems while thinking about contingency plans.
• Customer-focused: you understand the importance of customer experience and delivering the planned customer outcomes with customer care and customer satisfaction

You have...

• 5+ years of operations management experience within manufacturing or production plant (food/beverage/perishables/CPG/eComm)
• High school diploma or GED required; Bachelor's Degree ;
• 3+ years of experience managing 150-200+ employees in a hyper-growth organization - our culture is part of our success, and you need to help improve it
• Comprehensive background in production, assembly, pick/pack, shipping, receiving
• Inventory control management with a background in building/improving warehouse management or inventory tracking systems (WMS implementation )
• Continuous Improvement/Lean Manufacturing people and project management skills (Six Sigma, APICS, Kaizen certifications)
• Proficient in Microsoft excel (can maintain complex spreadsheets)

You'll get…

• Great compensation package & 401K company match that vests immediately upon participation
• Generous parental leave of 16 weeks and PTO policy
• $0 monthly premium and other flexible health plans first day of employment
• 75% discount on your subscription to HelloFresh (and other product programs)
• Snacks, coffee and catered meals
• Company-sponsored outings and Employee Resource Groups
• Collaborative work environment

It is the policy of HelloFresh not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because you are a protected veteran.