Production Manager/Liaison (m/f/x)

Milan, Italy

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The role

As Production Manager, you will be an integral part of how HelloFresh revolutionizes the food industry and the way people eat! In this role, you will deliver strategic operational leadership across all aspects of production and will cultivate a culture that is second to none. You will be hands-on and immerse yourself in the trenches to optimize productivity, promote growth, spark innovation, and incite change from within. We're searching for a visionary leader who is excited to build something awesome and share it with the world!

What you’ll do

  • Working hand-in-hand with our third-party logistics partner, drive continuous development to production, quality, cost, and delivery initiatives while building and maintaining relationships with hourly associates, managers, carrier partners, vendors, and various departments within HelloFresh
  • Oversee the day-to-day production operations, ensuring on-time and accurate delivery of customer orders
  • Effectively engage, coach, motivate and lead the Production team for career progression and development
  • Monitor communication between multiple production lines to eliminate downtime
  • Establish procedures, metrics and processes to drive productivity and optimization
  • Analyze and identify areas of improvement in cost savings, production, and lead times
  • Develop and administer operational procedures for outgoing shipments, handling and disposition of products, and keeping the highest standards of quality
  • Create, learn, and assist on strategic planning and forecasting to improve existing production issues
  • Create a positive team dynamic that encourages all employees to provide feedback and drive change within the facility, adapt to the ever-changing business, and stay focused on the customer experience

What you’ll bring

  • Bold: you are a true entrepreneurial spirit and not afraid to take calculated risks to disrupt the status quo; you're a visionary leader that listens to your team and values their ideas
  • Analytical: data is your friend; you're able to translate numbers into action and pave the way for efficiency
  • Strategic: you recognize and resolve situations that are ambiguous or challenging, focus effort on meeting or exceeding goals, and pave the way for efficiency
  • Problem-solver: you have a knack for production planning and are a critical thinker who uses logic to identify alternatives and present solutions to complex problems while thinking in terms of contingency plans
  • Customer-focused: strong interest in  customer experience to  strive to deliver a product that is second to none
  • Bachelor’s degree preferred, diploma or GED required
  • 2-5 years of operational and management experience in food manufacturing/production plant
  • Prior experience in direct to consumer fulfillment / eCommerce operations
  • Understanding of food safety regulations/compliance (SQF, HACCP, AIB, BRC)
  • Proven success managing teams in a growing organization - our culture is a critical part of our success, and you need to help drive it
  • Effective project management skills, well-versed in Lean Manufacturing/Continuous Improvement (Six Sigma, APICS, Kaizen certification a plus)
  • Efficient Microsoft Office (Excel, Word, Power Point) and Google app (Gmail, drive, sheets, etc.) capabilities
  • English proficiency is a must

What we offer

  • The chance to have a serious impact on one of the fastest-growing technology companies in Europe in an exciting growth phase
  • Direct, high impact on our product and operations setup from day one
  • A vibrant, international environment with mission-driven colleagues
  • A guaranteed steep learning curve & boost for your career
  • Competitive compensation and plenty of room for personal growth
  • Benefit from our selection of employee perks (significant reduction on your HelloFresh boxes, development initiatives, high-end tech equipment, free drinks and snacks in the office, etc.)

About HelloFresh

HelloFresh is on a mission to change the way people eat, forever!

Since our 2011 founding in Europe’s vibrant tech hub, Berlin, we’ve become the world's leading meal kit provider, delivering to over 4.2 million households worldwide in 14 countries across 3 continents. 

Our Operations teams are located throughout the markets we are active in. We are a diverse group with a common focus, getting the best products to our customers, with the widest choice and the most flexibility. We are industry leaders in Production,  Supply Chain, Procurement, Food Safety, Automation, and Data Analytics. HelloFresh is expanding rapidly and we are always scouting for top professionals to be part of this exciting growth in both our existing markets and brand portfolio, but also in new geographies and new brands. Join us and play a vital role in getting the best ingredients to our customers! 

Our more than 7,000 employees from over 70+ nationalities are the heart and soul of our diverse, fast-paced and dynamic environment where innovation and smart, fast action is encouraged. 

We will encourage you to make an immediate impact in your area of work as well as empower you to grow your career with us.

You can get a taste of what we've been working on by checking out About HelloFresh.

Are you up for the challenge?

Please submit your complete application below including your salary expectations and earliest starting date.

We are HelloFresh

At HelloFresh we embrace and welcome diversity and we currently employ over 7,000 individuals globally who contribute to this. We employ individuals based on their ability to perform a job rather than on the basis of their: race, national origin, color, caste, social origin or position, gender, gender expression, sexual orientation, religion, age, disability, political opinion, marital status or any other characteristic. We encourage everyone to apply and will give everyone equal consideration. We are an equal opportunity employer – everyone is welcome at our table.

Are you up for a challenge?

Learn more about HelloFresh