Protein Technical Manager

About HelloFresh:

HelloFresh is on a mission to transform the way the world thinks about home-cooking. Forget the hassle of supermarkets, or the tiresome process of planning your weekly meals - we deliver to your door all of the ingredients, instructions and inspiration needed to make delicious meals at home, from scratch.

We’re the industry leader, and along the way, we’ve delivered hundreds of millions of meals to millions of households worldwide. We are passionate about disrupting one of the last industries to go online - food and grocery.

So, if you’re keen to change the way people eat forever and join a dynamic and energetic team look no further.

About the job:

Our recipes and the ingredients that go into them are the core of everything we do here at HelloFresh. We’re looking for someone to drive the quality and technical aspects of our protein category to ensure they’re safe and consistent for our customers. You’ll be responsible for setting and delivering the quality & technical strategy for our protein offering, in an innovative, fast-paced, high growth company.

You will have real impact on our customer satisfaction and their delicious achievements at home!

What you will be doing:

• You will be a food quality, safety and integrity expert, working closely with and supporting HelloFresh teams, including Culinary, Procurement, Menu Planning, Customer Care, Press and our Distribution Centre
• You will set and deliver strategic quality & technical direction for our protein (poultry, meat, fish and meat alternatives)offering
• You will build and develop relationships with HelloFresh Suppliers
• You will carry out supplier visits and audits & will lead the Supplier Approval Process
• You will work closely with the Procurement team to develop Category Plans and lead the NPD process
• You will be a HelloFresh people leader, managing direct report(s)
• You will continually improve the HelloFresh Specification system
• You will manage product non-conformances and investigate customer complaints with the laboratory and relevant suppliers
• You will work closely with the Distribution Centre to resolve production issues & manage risk
• You will report on performance of product quality on a weekly, monthly & quarterly basis
• You will provide training to the wider business on specific quality and safety issues

Who you are:

• You have 3+ years experience in food safety, technology and quality or similar
• You have experience within the protein category
• You are highly analytical and data driven 
• You have experience managing all technical aspects of a supplier relationship, including audits
• Food Sciences/Nutrition degree or similar scientific degree
• Knowledge of food safety systems and HACCP
• Experience in line management is preferred 
• You work well under pressure and are adept at prioritisation
• You’re a self-starter, curious and are eager to develop your knowledge and skills
• You have excellent communication and collaboration skills

What you’ll get in return:

• Competitive salary
• 70% discount on HelloFresh boxes
• Free local gym access or private healthcare
• Pension scheme contribution
• Fantastic social activities  
• High level of responsibility from day one
• Free daily breakfast and desk beers every Friday (when we're back in the office!)

Level and progression:

A Manager is responsible for a part of a larger function with limited guidance from senior management, proactively delivering a set of objectives for the team, aligning with wider function.

From there, you can progress to a Senior Manager level within the same function, or progress sideways to a role in another team at HelloFresh for which you have transferable skills.

Start date: ASAP

Location: The HelloFresh Farm, 60 Worship Street, EC2A 2EZ, London

Recruitment process: First, you will have a phone interview (experience and cultural fit) with a member of our Talent Acquisition team. If successful, you will be invited to a two separate competency video interviews and present a case study during the last one. 

If you think this sounds like you, and want to join one of the fastest growing European companies, click 'Apply' below! 

We are an Equal Opportunities Employer and we welcome applications from all candidates regardless of age, race, disability, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity/paternity, religion

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